Guarantees and Warranties
The NZ Consumer Guarantees Act 1993 is a cornerstone piece of legislation. Its role is to protect consumers.
Under the Act, your consumer rights are expressed as a series of "guarantees" that a seller automatically makes to you when you buy any goods or services ordinarily purchased for personal use.
you can view the Act by clicking here
Warranty and returns policy
We sell products made by other people. Where products are found to be damaged or faulty, we will pass on to you the benefit of the manufacturer's warranty for affected products.
There may be unforeseen circumstances in which it is not possible for us to supply a product. If this happens, we will cancel orders for that product. We will refund or cancel your payment. We cannot accept liability for any other loss or damage arising as a result of the cancellation.
Our website is our property. Our website includes copyright material, trademarks and registered trademarks which belong to us and stallholders part of the www.madeintonga.com marketplace
You can only use it to browse and purchase our products. Other conditions and warranties are excluded
We are not liable to you or any other person for any loss in connection with the use of our website or a linked website, or any products sold via our website. Unless expressly stated in these terms, all other implied conditions and warranties are excluded.
Where our liability cannot be excluded by law, our liability for any breach of such condition or warranty shall be limited, at our option and to the extent permitted by law to:
- the replacement of the products or the supply of equivalent products, the repair of the products or the cost of replacing, repairing or acquiring equivalent products; or
- the total purchase price paid for the products under these terms.
We have done our best to ensure that the information provided on our website is accurate and current. However we do not make any representation or warranty as to the accuracy or completeness of the information and we don't guarantee that our website is free from errors or faults. We accept no liability for any such inaccuracies, errors or faults.
Finally, we make no warranty that any product will meet your needs.
Changes in these terms
We may vary these terms or any information contained on our website at any time.
Communication with you will be by email - notice of confirmation and receipt of your order, invoices and so on. You agree when you use this site and accept these terms that we can send you these kinds of emails. We comply with the Unsolicited Electronic Messages Act 2007. If we send you promotional offers via email, you will be able to respond asking us not to send you offers and the like as well as unsubscribe from future mailings.
We will send you any notices by email to the address that you have provided. You will be deemed to have received a notice at the time that the email is sent. Please keep your email address information up to date.
We may transfer all or part of our rights and obligations under these terms to our business partners or related bodies corporate. You may transfer the benefit of our products and services but not your obligations under these terms.